PORTICO INC.

Recruiters: Are we Delivering a Product, a Service, or a bit of both? I have written before about recruiting private service staff and...

Working in Private Service can be both Rewarding and Stressful Working as a Private Service Professional can be uniquely rewarding, but...

An Annual Performance Review; Your Employees Want Them When I managed employees, I always made sure to build employee performance and...

Private Chef versus Personal Chef; What's in a Title? In recruitment, correct terminology isn’t just semantics—it’s effective strategy....

The Question that Differentiates the Good Recruiters from the Not-so Good Ones While recruiting and sales share superficial...

Starting a new job is never easy. It's great if the employer offers a robust onboarding program for new employees. In Private Service,...

Okay, so "high-octane nannies" might be a thing for some--at least according to this article in The Telegraph . Nurturing Nannies Some...

Let’s face it, Private Service is not on top of every kid’s list when they are asked by Uncle John what they want to do as a career.

It always amazes me when I encounter intelligent individuals who make the mistake of assuming they have a job “in the bag,” proceed to...

If there is truth to the saying “there is no such thing as a stupid question,” why do so many of us feel the opposite in our jobs and...

So you have assembled the private service staff team of your dreams. It took time, money, and patience to source the calibre of Employee...

Occasionally, a story begins with its ending. This story ends with an emphatic “Oui!” The question that prompted the response? “When you...

There are words that have the ability to evoke images and sounds. The name Natasha is such a word. That final syllable – that “shah”...

I met “C” about a decade ago. He came to the office I was working in at the time with a charming lady for whom he was caregiving. There...

This is an article on how to differentiate yourself from the herd when interviewing for a job

Remaining professional in one’s career is an ongoing commitment through good and bad times. Sadly, many of us have been in a job in...

I recall many years ago a household management instructor asking me for a definition of anticipatory service and how it can be taught....

I often receive calls from distraught employers who are losing a valued, long-term employee to a much-deserved retirement or, sadly, a...

Owning and operating a small business can be a lonely occupation. There isn’t always a trusted business partner, employee, or colleague...

During an interview, always be yourself. Don’t try to be some other person. Don’t try to be the cutout figure you imagine your...