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Frequently Asked Questions

Why Choose Portico?

 

  1. We are experts at what we do with over two decades' experience in recruiting as well as household management. Our experience working within homes informs our recruiting practise.

  2. We take on a limited number of Clients at any given time in order to deliver maximum attention to each engagement.

  3. We are constantly interviewing Candidates, in all fields. This means that we know the current labour market… always. We know who is actively looking for work, and who is passively considering a change. 

  4. During our free Consultation, we take the time to thoroughly understand our Clients' needs.

  5. We are discreet… at all times.

What Does A Portico Consultation Include?

 

  1. A Consultation begins with a preliminary telephone call in which a Client’s needs are identified by a trained member of Portico’s Placement Team.

  2. Clients receive a draft job description to which they can make any changes, deletions or additions. A finalized job description becomes the basis for our search and recruitment process. 

  3. All Consultations are free of charge.

What Positions Does Portico Place?

 

We provide domestic staff for homes of all sizes and scope. While our primary area of focus is the North American Private Service Market, we are always interviewing excellent Candidates who are based in Europe, the Middle East and Asia. Positions we place include but are not limited to the following:

 

  • Housekeepers

  • Cook / Housekeepers

  • Nanny / Housekeepers

  • Nannies

  • Elder Caregivers

  • Household Managers

  • Butlers (Household & Corporate)

  • Estate Managers

  • Domestic Couples

  • Private Chefs

  • Personal Assistants

  • Chauffeurs

  • Estate Couples

  • Laundresses

  • Companions

  • Governesses

  • Office Butlers

  • Corporate Flight Attendants

 

If the position you seek to be filled is not listed, do not despair. Ask us if we can help you. We promise to provide you with an honest answer.

What Does It Cost?

 

  1. Our placement fee is the same for all clients as our service is consistent. The placement fee is based on the candidate’s first year gross compensation. An initial deposit is required to initiate the search and recruitment process. All deposits are deducted from the final placement fee invoice.

  2. We commit everything in writing so there is clarity and transparency for the Client from the “get-go.” 

 

What Do You Receive For Your Money From Portico?

 

  1. Maximum support throughout the search and recruitment process.

  2. Household Management expertise that helps steer the recruitment engagement to a successful placement.

  3. A marketable job description that accurately reflects your needs, and that can be marketed towards talented professionals.

  4. Presentation of Candidates in writing including resumes, letters of reference, certificates, photograph, and our highly informational interview notes.

  5. The option of a working trial with a qualified Candidate to test if they are a good fit for your household.

  6. Assistance throughout the employment negotiation process.

  7. Thorough reference checks.

  8. Coordinating a criminal, credit and driving Background Check if required and authorized by Client and Candidate.

Does Portico Provide A Guarantee?

 

  1. Yes we do. All Clients receive a 60-day replacement guarantee.

Does Portico allow for working trials?

  1. Yes we do.

  2. Candidates must be paid for time worked during a working trial.

  3. Working trials may range between one to four days that vary according to position type. 

  4. The Client directly reimburses the Candidate for any working trial and any expenses incurred.

What If Portico Cannot Find An Employee For Me?

 

  1. We are excellent at what we do and have outstanding rates of success.

  2. We do not take on engagements that we feel are unmarketable and likely to result in disappointment for our Client.

“I Can Do This On My Own. Why Do I Need Portico?”

 

  1. Some people like to look for the ideal employee on their own. We respect this, and recognize that the services provided by Portico Inc. are likely not for them.

  2. Portico exists for people who do not have the time to search, source, draft a marketable job description, conduct all the preliminary interviews, perform thorough reference checks, manage the all-important background investigation, negotiate terms of employment and write an offer of employment that is clear, concise and thorough.

  3. We understand that your time is valuable and we commit to never wasting it.

How Do I Begin?

 

  1. Contact us at 416-992-8525 or via email at info@porticostaff.com.

  2. Or email us.

  3. We will take it from there!

Oh, And One More Thing…

 

At Portico Inc., we believe that a satisfied Client is the best business strategy of all.

To learn more about how Portico Inc. can help you, please email info@porticostaff.com

© 2023, Portico Inc.

Positions We Place
  • Housekeepers

  • Cook/Housekeepers

  • Executive Housekeepers

  • Nannies

  • Laundresses

  • Elder Caregivers

  • Personal Assistants

  • Office Butlers

  • House Managers

  • Private Chefs

  • Butlers (Household & Corporate)

  • Domestic Couples

  • Estate Couples

  • Chauffeurs

  • Companions

  • Corporate Flight Attendants

Note

© 2017 - 2021, PORTICO INC.

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